B1Full-stack build

WhatsApp CRM

A WhatsApp Business inbox and campaign tool for a lender.

CRM dashboard with cards for open conversations, unread messages, follow-ups and active campaigns above a message-volume chart
Dashboard — KPIs & message volume

Notes

A lender needed to run WhatsApp campaigns and answer customers from one place, with each customer’s loan details beside the chat.

Campaigns go out through a message queue, so a big send never stalls the app. Incoming messages arrive through a verified Meta webhook and land in a shared inbox.

What it does

  1. Queued campaign sends with signed worker endpoints

  2. Meta webhook receiver with HMAC verification and delivery status

  3. Inbox with loan type, EMI and mandate details per customer

  4. Templates, contact import, rate limiting, 24-hour window handling

Screens

CRM inbox showing a WhatsApp conversation in the centre and the customer profile with loan type, eNACH status and tags on the right
Two-way inbox with loan-context profile
Marketing campaigns table listing campaign name, audience, WhatsApp template, status, schedule and cost
Campaign builder

Bookings

A short call to talk it through. You leave with a plan either way.

Book a call

WhatsApp +91 83608 85393 (opens in a new tab) GitHub (opens in a new tab)